Confirmed Service Customer
2 things. I had to replace 1 tire apparently was not under warranty, I have all the warranty you can sign up for. Even the extended 100,00-mile warranty. Second, I was not going to pay $50.00 just to replace my engine air filter. When I got home went to remove and clean the air filter. There was a cigarette butt and a piece of torn plastic in the air filter box. How did it get there? The car has not been service since I bought it at Dimmitt???
Leonor V.
CLEARWATER,
FL
Business Response
It appears the impression you received during your recent visit at our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
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